Robin Laing wrote:
Scott van Looy wrote:This is nothing to do with firefox or mozilla or KDE or gnome or fedora, it's simply a crap web designer/programmer who needs shooting. Complain to the website if you can't access it, there's no reason at all for you not being able toThis falls on deaf ears many times.Our corporate WWW site has just moved to some Microsoft portal software and in Linux or Firefox, keep getting popups about not being IE. I contacted the admin and their response was everyone was using IE. At least they thought this. I spent almost 30 minutes on the phone with this person and found out that they were living in a bubble of what they were taught. I even pointed out that if they updated their software, it would support Firefox.
I recall working at a company where nearly everyone used Sun workstations. But the corporate office used PCs with MicroSoft products. Someone there decided that there were some special memos that everyone should read, and started sending out e-mails with Word for Windows Documents as attachments. Some of them were megs in size. Of course, to my mail reader (I used Pine) it was just a lot of binary goop MIME base-64 encoded. I wrote her a polite e-mail letting her know that I couldn't read what she sent, and asked her please not to send me more like that. I got back a very patient e-mail explaining that all I had to do was click on the attachment and it would pop up. I wrote back that I had no way to do that, and politely requested that she not send me more memos. I got another polite message explaining how to set up Outlook. I wrote back that I didn't have Outlook, or any other mail reader running with Windows, because I used a Sun with SunOS. She wrote back that I just needed to install it, and explained how to do that in Windows NT. I gave up. She sent me another memo, and I simply sent it back, quoted as she sent it, with a little explanation that this was what she sent me, and now she could see how it looked to me, and politely requesting that she stop sending me these huge balls of goop. I got back a bewildered question as to why I sent her such a large amount of goop, along with a request not to send her such stuff. I tried to explain over three or so e-mail exchanges, that SHE SENT IT TO ME. Anyway, after I sent her back megs of stuff several times, she started threatening me to report me to the corporate people and get me stopped/in trouble/fired/whatever she could. I asked her please to do so, because then maybe we could get things straightened out. I got a telephone call a few days later from a guy who was pretty angry with me for annoying his staff. I carefully explained the situation, and sent him copies of my patient requests not to send such goop. After a few moments he understood what was going on, and went to look at her e-mail history to verify my story. He called me back in about an hour and became polite and even somewhat apologetic, and the lady was told to use a different alias, which just went to "corporate all", not "company wide all". The memos weren't interesting or useful to the engineering staff, anyway. I don't think she ever understood why I was "being so rude". She was just glad that I stopped sending her all that mysterious weird megs of goop. That stuff was going to over 5,000 engineers who couldn't read any of it.
At present, much of the corporate WWW site is not easily accessible to me as I use Linux.
With such kinds of people, your mileage WON'T vary.
Mike
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