On Tue, 2005-09-08 at 11:35 -0500, Les Mikesell wrote: > I recommend Request Tracker: http://www.bestpractical.com/rt/. I second this. My humble opinion: absolutely, no question about it, bar none, the best open source ticketing system there is. I would wager it's even better than any proprietary offering, as well. Once set up, you'll love it. Request Tracker is exceptional. Regards, Ranbir -- Kanwar Ranbir Sandhu Systems Aligned Inc. www.systemsaligned.com