On Sun, 2006-07-16 at 16:02 -0400, Paul Michael Reilly wrote: > Ralf Corsepius <rc040203@xxxxxxxxxx> writes: > > > Mime-Version: 1.0 > > > > On Sun, 2006-07-16 at 01:41 -0400, Paul Michael Reilly wrote: > > > Ralf Corsepius <rc040203@xxxxxxxxxx> writes: > > > > > > > Mime-Version: 1.0 > > > > > > > > On Fri, 2006-07-14 at 09:51 -0500, Les Mikesell wrote: > > > > > On Fri, 2006-07-14 at 10:17 -0400, Paul Michael Reilly wrote: > > > > > > I am looking for an issue tracking tool running on Fedora, preferably > > > > > > open source, that will accept incoming email replies to a comment on a > > > > > > particular issue as a new comment for that issue. I think Bugzilla > > > > > > can do it but I haven't figured out yet how to make it work. Does > > > > > > anyone with experience using rt3 or trac know if either of these tools > > > > > > supports such strong email integration? > > > > > > > > > > RT3 interacts very well with email and it is now packaged in fedora > > > > > extras so it shouldn't be difficult to install. > > > > It's in FE for > 1/2 year, and haven't receive _any_ PRs on it since > > > > then nor complaints about configuring it since then. > > > > > > Get ready. I'll have some for you real soon now. Here's a start: > > > > > > I found no simple, clear instructions along the lines of "Got Fedora > > > 5? A Web server already installed? Sendmail already set up? Well > > > then, here's what you do: ..." > > Do you expect me to explain how to set up a webserver and the MTA they > > are using? This is beyond the scope of rt3. > > No, of course not. I was thinking that the Fedora RT3 RPM should > assume a default webserver setup, possibly running a post-install > script to verify that assumption. If verified, then the RT3 web files > should be placed in /var/www/html/rt3, rather than /var/www/rt3. This > is what seemed like a no-brainer to me. I could be wrong however. If the rt3 package was being reviewed for Extras now, it wouldn't be allowed in /var/www/rt3, let alone /var/www/html. Web apps in Extras must now go in /usr/share. See: http://fedoraproject.org/wiki/Packaging/Guidelines#WebApplications > Configuring the mail-interface ... [this is the missing info that had > me ready to scream. I would suggest we add aliases to etc/aliases > automagically for correspondence and comments. Is one pair enough or > does there need to be a pair for each queue?] Auto-adding aliases sounds like a bad idea to me; far too easy to get it wrong and/or clobber an existing address. > SELinux ... Does rt3 need any SELinux adjustments other than setting the context of /var/cache/rt3, which is already included in targeted policy on FC5? Paul.