On Sun, 2006-07-16 at 01:41 -0400, Paul Michael Reilly wrote: > Ralf Corsepius <rc040203@xxxxxxxxxx> writes: > > > Mime-Version: 1.0 > > > > On Fri, 2006-07-14 at 09:51 -0500, Les Mikesell wrote: > > > On Fri, 2006-07-14 at 10:17 -0400, Paul Michael Reilly wrote: > > > > I am looking for an issue tracking tool running on Fedora, preferably > > > > open source, that will accept incoming email replies to a comment on a > > > > particular issue as a new comment for that issue. I think Bugzilla > > > > can do it but I haven't figured out yet how to make it work. Does > > > > anyone with experience using rt3 or trac know if either of these tools > > > > supports such strong email integration? > > > > > > RT3 interacts very well with email and it is now packaged in fedora > > > extras so it shouldn't be difficult to install. > > It's in FE for > 1/2 year, and haven't receive _any_ PRs on it since > > then nor complaints about configuring it since then. > > Get ready. I'll have some for you real soon now. Here's a start: > > I found no simple, clear instructions along the lines of "Got Fedora > 5? A Web server already installed? Sendmail already set up? Well > then, here's what you do: ..." Do you expect me to explain how to set up a webserver and the MTA they are using? This is beyond the scope of rt3. > Instead, I found a README.fedora that > was inadequate at best, What did you find to be inadequate? > > > I haven't used that > > > version myself so I'm not sure what you have to do to set up the > > > web service and email aliases. > > You'll normally have to set up a database (default: mysql), a web-server > > and an email alias. This all is straight forward and shouldn't be much > > effort. > > I found the web setup to be very much a pain in the ass. What do you propose? > Why on earth > does the Fedora RPM put the rt web pages in the web server root > instead of the document root? This is just plain insane. What do you find insane about this? There are plenty of ways to set up a webserver, there are plenty of ways to set up rt3. The configuration being chosen is simple and works. I can't find anything insane about this. > And I also > think the Fedora RPM should take care of post download setup to the > largest degree possible. If you are the maintainer, I hereby > volunteer to help. Feel free to provide patches. Ralf
