For Microsoft, they have policy, if it's the problem of Microsoft, they wont charge you. If its problem of your application, they will charge you heavily. As I said, we could never go in production with Linux. -----Original Message----- From: jdow [mailto:jdow@xxxxxxxxxxxxx] Sent: Sunday, February 13, 2005 6:33 PM To: Kunal Shah; For users of Fedora Core releases Subject: Re: Linux sucks? Have you ever paid for help with Linux? How was the price comparison? {^_^} ----- Original Message ----- From: "Kunal Shah" <kunalv.shah@xxxxxxxxx> > Yes. > > I am not trying to be biased but i was quit impress with the tools and > SLA Microsoft has. And they solved our problem. > > When initially the did not find what is going wrong, they went to > kernel level and solved it. I personally talked with a person who > contributed in designing some part of windows 2000 server kernels. > > I know people having same skill set with Linux are there. If i get the > same problem in Linux, some one from Kernel mailing list or bug > tracker will help me to resolve the issue. But as i mentioned, what > about SLA. do i have any SLA for this ? when the problem is going to > get resolved ? > > I am neither opposed to linux as open source nor i am impressed with > Microsoft Support. > > We are in infrastructure support for one of the bigest financial > institutes in world and we need SLA and that is the main reason we are > not going for Linux. that is the main show stoper. > > Is linux community working to come over this weakness? > > On Sun, 13 Feb 2005 15:07:42 -0800, jdow <jdow@xxxxxxxxxxxxx> wrote: > > Have you ever tried to get support from Microsoft? > > > > {^_^} > > > > From: "Kunal Shah" <kunalv.shah@xxxxxxxxx> > > > Major problem using Linux as server is the Support. As such we don't > > > have proper support for Linux operating system. I understand that we do > > > have lot of users and mailing list and people involved with Linux > > > community are kind enough to share experience and solutions however, > > > what about SLA ( Service Level Agreement)? . > > > > > > Although I know Linux is much more stable them windows, I cannot > > > convince my upper management to use it because of only one question. If > > > anything goes wrong in production, what is our SLA to resolve the issue > > > and get it back on board. > > > > > > On Sun, 2005-02-13 at 16:05 -0500, Chet Ranaweera wrote: > > > > On Sun, 13 Feb 2005 15:37:37 -0500, Ben Sheron <ben@xxxxxxxxxxxxxxxx> > > wrote: > > > > > There are a lot of people out there like that. The truth is, you > > can't > > > > > please everyone. But it seems like his main gripe is that it's easier > > > > > to play games on Windows than on Linux. Everything else I read seems > > to > > > > > just be a bunch of trolling. He probably just got frustrated at > > > > > something stupid and, having too much spare time, decided to put up a > > > > > Web site to take out his aggression. > > > > > > > > > > > -- > > > fedora-list mailing list > > > fedora-list@xxxxxxxxxx > > > To unsubscribe: http://www.redhat.com/mailman/listinfo/fedora-list > > > > -- > > fedora-list mailing list > > fedora-list@xxxxxxxxxx > > To unsubscribe: http://www.redhat.com/mailman/listinfo/fedora-list > > > > -- > fedora-list mailing list > fedora-list@xxxxxxxxxx > To unsubscribe: http://www.redhat.com/mailman/listinfo/fedora-list
