It's your call. It's stupid, of course. RedHat has pretty much the same
policy without quite so much pay through the nose and a lot wider support
for the basic applications packages. RedHat is common to most of the for
pay releases. You are paying for the support not the Linux itself. You
just argued yourself around into a little ball of logic without proper
input data. GIGO is what you get.
{^_-}
----- Original Message -----
From: "Kunal Shah" <kunalv.shah@xxxxxxxxx>
> For Microsoft, they have policy, if it's the problem of Microsoft, they
wont
> charge you. If its problem of your application, they will charge you
> heavily.
>
> As I said, we could never go in production with Linux.
>
> -----Original Message-----
> From: jdow [mailto:jdow@xxxxxxxxxxxxx]
>
> Have you ever paid for help with Linux? How was the price comparison?
>
> {^_^}
> ----- Original Message -----
> From: "Kunal Shah" <kunalv.shah@xxxxxxxxx>
>
>
> > Yes.
> >
> > I am not trying to be biased but i was quit impress with the tools and
> > SLA Microsoft has. And they solved our problem.
> >
> > When initially the did not find what is going wrong, they went to
> > kernel level and solved it. I personally talked with a person who
> > contributed in designing some part of windows 2000 server kernels.
> >
> > I know people having same skill set with Linux are there. If i get the
> > same problem in Linux, some one from Kernel mailing list or bug
> > tracker will help me to resolve the issue. But as i mentioned, what
> > about SLA. do i have any SLA for this ? when the problem is going to
> > get resolved ?
> >
> > I am neither opposed to linux as open source nor i am impressed with
> > Microsoft Support.
> >
> > We are in infrastructure support for one of the bigest financial
> > institutes in world and we need SLA and that is the main reason we are
> > not going for Linux. that is the main show stoper.
> >
> > Is linux community working to come over this weakness?
> >
> > On Sun, 13 Feb 2005 15:07:42 -0800, jdow <jdow@xxxxxxxxxxxxx> wrote:
> > > Have you ever tried to get support from Microsoft?
> > >
> > > {^_^}
> > >
> > > From: "Kunal Shah" <kunalv.shah@xxxxxxxxx>
> > > > Major problem using Linux as server is the Support. As such we don't
> > > > have proper support for Linux operating system. I understand that we
> do
> > > > have lot of users and mailing list and people involved with Linux
> > > > community are kind enough to share experience and solutions however,
> > > > what about SLA ( Service Level Agreement)? .
> > > >
> > > > Although I know Linux is much more stable them windows, I cannot
> > > > convince my upper management to use it because of only one question.
> If
> > > > anything goes wrong in production, what is our SLA to resolve the
> issue
> > > > and get it back on board.
> > > >
> > > > On Sun, 2005-02-13 at 16:05 -0500, Chet Ranaweera wrote:
> > > > > On Sun, 13 Feb 2005 15:37:37 -0500, Ben Sheron
> <ben@xxxxxxxxxxxxxxxx>
> > > wrote:
> > > > > > There are a lot of people out there like that. The truth is,
you
> > > can't
> > > > > > please everyone. But it seems like his main gripe is that it's
> easier
> > > > > > to play games on Windows than on Linux. Everything else I read
> seems
> > > to
> > > > > > just be a bunch of trolling. He probably just got frustrated at
> > > > > > something stupid and, having too much spare time, decided to put
> up a
> > > > > > Web site to take out his aggression.
> > > > > >
> > > >
> > > > --
> > > > fedora-list mailing list
> > > > fedora-list@xxxxxxxxxx
> > > > To unsubscribe: http://www.redhat.com/mailman/listinfo/fedora-list
> > >
> > > --
> > > fedora-list mailing list
> > > fedora-list@xxxxxxxxxx
> > > To unsubscribe: http://www.redhat.com/mailman/listinfo/fedora-list
> > >
> >
> > --
> > fedora-list mailing list
> > fedora-list@xxxxxxxxxx
> > To unsubscribe: http://www.redhat.com/mailman/listinfo/fedora-list
>
>
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