Have you ever paid for help with Linux? How was the price comparison?
{^_^}
----- Original Message -----
From: "Kunal Shah" <kunalv.shah@xxxxxxxxx>
> Yes.
>
> I am not trying to be biased but i was quit impress with the tools and
> SLA Microsoft has. And they solved our problem.
>
> When initially the did not find what is going wrong, they went to
> kernel level and solved it. I personally talked with a person who
> contributed in designing some part of windows 2000 server kernels.
>
> I know people having same skill set with Linux are there. If i get the
> same problem in Linux, some one from Kernel mailing list or bug
> tracker will help me to resolve the issue. But as i mentioned, what
> about SLA. do i have any SLA for this ? when the problem is going to
> get resolved ?
>
> I am neither opposed to linux as open source nor i am impressed with
> Microsoft Support.
>
> We are in infrastructure support for one of the bigest financial
> institutes in world and we need SLA and that is the main reason we are
> not going for Linux. that is the main show stoper.
>
> Is linux community working to come over this weakness?
>
> On Sun, 13 Feb 2005 15:07:42 -0800, jdow <jdow@xxxxxxxxxxxxx> wrote:
> > Have you ever tried to get support from Microsoft?
> >
> > {^_^}
> >
> > From: "Kunal Shah" <kunalv.shah@xxxxxxxxx>
> > > Major problem using Linux as server is the Support. As such we don't
> > > have proper support for Linux operating system. I understand that we
do
> > > have lot of users and mailing list and people involved with Linux
> > > community are kind enough to share experience and solutions however,
> > > what about SLA ( Service Level Agreement)? .
> > >
> > > Although I know Linux is much more stable them windows, I cannot
> > > convince my upper management to use it because of only one question.
If
> > > anything goes wrong in production, what is our SLA to resolve the
issue
> > > and get it back on board.
> > >
> > > On Sun, 2005-02-13 at 16:05 -0500, Chet Ranaweera wrote:
> > > > On Sun, 13 Feb 2005 15:37:37 -0500, Ben Sheron
<ben@xxxxxxxxxxxxxxxx>
> > wrote:
> > > > > There are a lot of people out there like that. The truth is, you
> > can't
> > > > > please everyone. But it seems like his main gripe is that it's
easier
> > > > > to play games on Windows than on Linux. Everything else I read
seems
> > to
> > > > > just be a bunch of trolling. He probably just got frustrated at
> > > > > something stupid and, having too much spare time, decided to put
up a
> > > > > Web site to take out his aggression.
> > > > >
> > >
> > > --
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> >
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>
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