The best part is their tech support. I encountered a service outage once and even though I was sitting in front of a Red Hat 8 box at the time, the tech on the other end wasn't phased and we eventually tracked down the problem to the dsl modem.
This is definitely where SpeakEasy wins. Other ISP's will ask you to hook your Windows box to the cable modem because the script that the first level techs work from can't handle anything else.
