On Thu, 2004-08-26 at 13:05, Kenneth Porter wrote: > > The best part is their tech support. I encountered a service outage once > > and even though I was sitting in front of a Red Hat 8 box at the time, > > the tech on the other end wasn't phased and we eventually tracked down > > the problem to the dsl modem. > > This is definitely where SpeakEasy wins. Other ISP's will ask you to hook > your Windows box to the cable modem because the script that the first level > techs work from can't handle anything else. Cable modems often have a web interface at 192.168.100.1 so you can read the details yourself with any web browser. --- Les Mikesell les@xxxxxxxxxxxxxxxx
