On Fri, Jul 02, 2010 at 03:19:28PM +0100, Tim Waugh wrote: > On Fri, 2010-07-02 at 09:15 -0400, fred smith wrote: > > however on F13 I couldn't make it work that way. the job would be put in > > the queue and there it would sit. I'd find the printer disabled, re-enable > > it and it would be disabled again. try the print troubleshooter and after > > entering the root password twice and clicking a few times it would tell me > > that the problem is because the printer was disabled. re-enable it and > > it just gets disabled AGAIN. > > If you have jobs in the queue, and there is some problem with one of the > filters, each time you enable it the next job will fail and cause it to > become disabled. > > The way around that is to clear out *all* the jobs in the queue. Cancel > them all. > > After that, running the troubleshooter should get you enough information > to report a bug. > > I know that you now have your printer working, but I'd be very grateful > if you could re-visit this and have another go at getting > troubleshooting information about this problem. Tim: Thanks for the suggestion. I'll see if I can find a little bit of time to re-try that over the long weekend. If I'm successful I'll post here what I see (and if I see anything reproducible I'll put in a Bugzilla too.) -- ---- Fred Smith -- fredex@xxxxxxxxxxxxxxxxxxxxxx ----------------------------- "For him who is able to keep you from falling and to present you before his glorious presence without fault and with great joy--to the only God our Savior be glory, majesty, power and authority, through Jesus Christ our Lord, before all ages, now and forevermore! Amen." ----------------------------- Jude 1:24,25 (niv) ----------------------------- -- users mailing list users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe or change subscription options: https://admin.fedoraproject.org/mailman/listinfo/users Guidelines: http://fedoraproject.org/wiki/Mailing_list_guidelines