Re: OT: Request for Help Desk / Ticket System software.

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To: For users of Fedora <fedora-list@xxxxxxxxxx>
Subject: Re: OT: Request for Help Desk / Ticket System software.
From: Res <res@xxxxxxxxxx>
Date: Tue, 13 Nov 2007 12:57:06 +1000 (EST)
In-reply-to: <20071112205204.46326d05@xxxxxxxxxxxxx>
References: <20071112205204.46326d05@xxxxxxxxxxxxx>
Reply-to: For users of Fedora <fedora-list@xxxxxxxxxx>


On Mon, 12 Nov 2007, Chris wrote:

I'm looking for some Help Desk / Ticket System for Fedora. If possible
, this system should not be dependent on email addresses.

Ones I have worked with REQUIRES an email address for a user requesting
help. This is not functional when end users call in an issue and do not
have email addresses.

Any idea would be greatly appreciated!


eticket  (its on sourceforge)
But I prefere  'request tracker'

TIA


--
Cheers
Res

References:
- OT: Request for Help Desk / Ticket System software.
  - From: Chris

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