On Sun, 2007-08-26 at 13:40 -0400, Todd Zullinger wrote: > Charles Curley wrote: > >> You aren't expecting every maintainer to subscribe to user lists > >> and follow all the threads here. Do you? Very very few people have > >> the time to do this and mailing lists are not a good place to keep > >> track of bugs which is why bugzilla exists. > > > > Yes, as a matter of fact, I do expect them to subscribe to this > > list. Not because they are maintainers per se, but because > > presumably they are users as well. It would be a bit difficult to > > maintain a package without using Fedora. Of course I could be wrong, > > which would explain the state of the Mantis package. > > But not all users will gain from reading the messages on this list. > Certainly most folks capable of maintaining packages would get bored > reading the many questions by folks that are new users, especially if > they don't have time to help out with answering those questions. > > You may well know what the package to maintainer ratio is in Fedora. > If not, it's rather large, with nearly 4700 source packages in the > distro and a little other 400 maintainers. I don't think it's all > that unreasonable to ask that users help out by reporting bugs to > bugzilla. > > I do understand your hesitation of the package seems so full of bugs > that it's pointless. However, if that doesn't get bugzilla'd, then > other maintainers may not find out for a while that something is > horribly awry in the mantis package and that someone needs some help > (or a smack with the cluestick). So, a bugzilla may be the most > helpful thing you could do for a terribly broken package, even if it > just says that there are numerous problems (listing them briefly) with > the package and the whole things needs work. I agree that bugzilla should work but it has never worked for me. I file bugzillas and nothing much happens. By the time we get through all the requests for further info a new distribution is out and it makes no difference. I will admit some bugzilla reports are resolved but I have never been that lucky. I will go further and explain in what situation it is useless to bugzilla. When you problem is more or less unique to your system. If a large fraction on users are having the same problem that your chances of getting an answer are better. -- ======================================================================= The world needs more people like us and fewer like them. ======================================================================= Aaron Konstam telephone: (210) 656-0355 e-mail: akonstam@xxxxxxxxxxxxx
