On Tue, 14 Aug 2007 14:06:09 -0400 Bill Davidsen <davidsen@xxxxxxx> wrote: # firmware upload is needed by the scanner > > firmware /usr/share/sane/snapscan/your-firmwarefile.bin > > > > Notice that it hasn't changed from the default as-installed snapscan.conf. > > > > > I had another thought on this, do you actually have a file there, and if > so what's in it and who put it there? The directory /usr/share/sane/snapscan doesn't even exist. All that I have in /usrs/share/sane is a file called sane-style.rc and a directory named xsane. > What kind of interface do you use, uhci or ehci? I have no idea. It's just plugged into a USB port on the computer. And, as I said, it's always "just worked". > Oh, was the scanner connected at install time? No. I actually set up that computer at a different location (my office) before moving it to its actual location (a different office). When I set up the computer all I plugged into it was a mouse, keyboard, monitor and network cable. > Is there anything in modprobe.conf related? Not that I can see. Here is the modprobe.conf from that machine: alias eth0 e1000 alias scsi_hostadapter ata_piix alias snd-card-0 snd-hda-intel options snd-card-0 index=0 options snd-hda-intel index=0 remove snd-hda-intel { /usr/sbin/alsactl store 0 >/dev/null 2>&1 || : ; }; /sbin/modprobe -r --ignore-remove snd-hda-intel -- MELVILLE THEATRE ~ Melville Sask ~ http://www.melvilletheatre.com