On Sat, 2007-07-21 at 14:21 -0400, Claude Jones wrote: > On Friday July 20 2007 10:54:19 pm Carroll Grigsby wrote: > > Aaron: > > Maybe this would help: About five years ago, my > > daughter-in-law was given a Dell desktop machine by her > > employer. Everything worked except for the sound card. We > > found a coated paper sticker on the rear of the case that had > > the Dell serial number on it. Digging around on the Dell > > support site with that number, I was able to find the complete > > bill of materials for that specific computer showing > > everything that had been installed when it left the Dell > > plant. There were also links to the computer manuals which > > could be read online, as well as other information related to > > the specific components. Might be worth a shot > > This is a Dell shop. I work on them alot. You're referring to the > service tag #, not the serial number, and the information that > yields is not always right, or, they offer several options of > what 'could' have been installed. Again you are right. It is indeed the service tag. -- ======================================================================= Q: Why did the astrophysicist order three hamburgers? A: Because he was hungry. ======================================================================= Aaron Konstam telephone: (210) 656-0355 e-mail: akonstam@xxxxxxxxxxxxx