On Friday July 20 2007 10:54:19 pm Carroll Grigsby wrote: > Aaron: > Maybe this would help: About five years ago, my > daughter-in-law was given a Dell desktop machine by her > employer. Everything worked except for the sound card. We > found a coated paper sticker on the rear of the case that had > the Dell serial number on it. Digging around on the Dell > support site with that number, I was able to find the complete > bill of materials for that specific computer showing > everything that had been installed when it left the Dell > plant. There were also links to the computer manuals which > could be read online, as well as other information related to > the specific components. Might be worth a shot This is a Dell shop. I work on them alot. You're referring to the service tag #, not the serial number, and the information that yields is not always right, or, they offer several options of what 'could' have been installed. -- Claude Jones Brunswick, MD, USA