On Sun, 2007-07-08 at 08:04 -0500, Aaron Konstam wrote: > On Sat, 2007-07-07 at 21:38 -0500, Gregory P. Ennis wrote: > > On Sat, 2007-07-07 at 08:08 -0500, Aaron Konstam wrote: > > > On Fri, 2007-07-06 at 21:31 -0500, Gregory P. Ennis wrote: > > > > I have two installations of F7 on laptops that replaced Fc5 and Fc6 that > > > > have gone very well except for using remote cups printers on different > > > > networks. This function worked well on Fc5 and Fc6. > > > > > > > > When trying to print an e-mail message all the printers are listed, but > > > > the "PRINT" tab becomes shaded for the printers outside of the local > > > > network. > > > > > > > > This same symptom was present in OppenOffice of F7 but was remedied by > > > > checking the "Use OpenOffice dialogs" checkbox in the options. > > > > . > > > > This appears to be a bug in evolution and openoffice, but before I > > > > filled out a bug report I was hoping someone might have a fix. > > > > > > > > All the networked cups printers can be accessed via the command line so > > > > cups seems to be working perfectly. > > > > > > > > Thank for your help, > > > > > > > > Greg Ennis > > > This is totally controlled by the client.conf and cupsd.conf files on > > > the client and the server(s). For example, not specifying a server in > > > the client.conf file on the clients will only alllow you to print to > > > printers on the same lan. the cupsd.conf on the server(s) determine to > > > what newtworks will the printer broadcaqting be done. > > > > > > If it worked in FC5 and FC6 then your files on those systems were > > > different then your current files. You should check the manuals at > > > localhost:631. > > > -- > > > Aaron Konstam <akonstam@xxxxxxxxxxxxx> > > > > > Aaron, > > > > Thanks for your response. I checked the client.conf file and cupsd.conf > > file and there were some slight differences between what I had on the > > old FC5 system and the new F7 system so I don't think the problem is > > related to this. In fact I swapped out both files with the older files > > just to see and the same symptoms occur. > > > > I also have different FC6 on this same network, and cups is set up with > > very similar settings, and everything works perfectly on it. The FC6 > > evolution is 2.8.3 whereas the F7 evolution is 2.10.1. > > > > The printers are listed using lpstat -a on both systems, and on both > > systems when I try to print from within evolution I get the same printer > > listings, but the F7 evolution has the "Print" tab shaded when I try to > > print to a printer outside of my local network. I can print remotely on > > F7 from the command line using lp -d lpt10 ./filename, and lpt10 is > > displayed on the F7 evolution, but the "Print" tab is shaded when I > > select lpt10 making the print function unreachable. > > > > Thank you for your suggestion to take a hard look at the config files, > > but they are working like cups should be working. > > > > If you or others have additional ideas .... please help. > > > > Greg > > > Well if lpstat says the printer is availble and lpr can print to the > printer, you have convinced me that is a problem with evolution. It is a > mystery though why printine works for me. However all my printers are on > the same lan. > -- > ======================================================================= > You can rent this space for only $5 a week. > ======================================================================= > Aaron Konstam telephone: (210) 656-0355 e-mail: akonstam@xxxxxxxxxxxxx Openoffice has the same problem... had to check "Use OpenOffice dialogs" so that the "Print" button would become active. Before I did this the "Print" button was shaded with the remote printers. All printers inside the local network are not affected. I'll go ahead and file a bug on this today. Thanks for your thoughts!!! Greg