Hi; with particular attention to Tim Waugh, This was a sub-problem I had with my printer problem a week or two ago. Tim asked if I would work with him on fixing it. At that time I had got my printer working and removed the extra (shadow) printer and so couldn't be of much help. The shadow has returned. More precisely: psc_1310_series_ Device URI [hp:/usb/psc_1310_series?serial=CN45PB613FO2] has been added to my list of printers by HAL, or something, at boot up. My originally designated and still existing printer is: psc-1315 Device URI [usb://hp/psc%201310%20series?serial=CN45PB613FO2] marked also as default. When selected in applications this actually prints things. Both printer designations now appear in all my applications. The shadow appeared after I had stopped and restart hplip, unplugged and plugged in my printer and rebooted. I was attempting to get hp-toolbox to find my printer. It did, but used the psc_1310_series_. This printer cannot print the 'test page'. It probably can't print, because as we found out in an earlier exchange over printer problems, when this shadow printer appears, it is not a real printer. And, if I remember correctly, some confusion is being caused by the trailing '_' in its name. So, HP-toolbox gives me info about psc_1310_series_; HAL adds psc_1310_series_; but psc-1315 prints stuff. I would love to hear how to sort this out. -- Regards Bill