On Wed, 2006-22-03 at 15:27 -0800, Gordon Messmer wrote: > Mike McCarty wrote: > > > > They don't sell you a link of a given bandwidth and then tell you > > how you can use it. They license you to use *their* equipment, and > > then tell you how you can use *their* equipment. And you *agree* > > to the terms when you sign up to use *their* equipment. > > You make it sound like a privilege. You may see it that way, but I do > not. I've *been* an ISP, and as both a customer and a provider, I > understand that as a business arrangement. The customer pays for > service, and he'll go to whomever offers the best. I wouldn't pay > someone who treated me the way that you suggest. Both points have validity, that is why the AUP needs to allow a balance between usability, and restricting harmful activities. We were the first Commercial ISP in our area and we have seen a ton of ISP's come and go. Some failed do to being overly lenient and incurring more cost than revenue. Some were too hard nosed and could not keep enough customers. Some targeted residential customers with bottom prices hoping to make volume work in their favour, only to discover that the residential market requires an order of magnitude in support, and could not meet those needs. Yet Others did their best, but were beaten into the dirt by Monopolistic Telco and Cableco providers who could under cut them and provide services unavailable to the ISP. Being the first, gaining a good reputation and earning high customer loyalty has helped us weather the storms, but we are just as committed to provide the best service and support to our customers. The only thing we expect in return, other than paying their bills, is that they do not intentionally try to adversely affect our ability to provide the same excellent service to our other customers. -- fedora-list mailing list fedora-list@xxxxxxxxxx To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-list
