On 12/28/05, Ow Mun Heng <Ow.Mun.Heng@xxxxxxx> wrote: > On Wed, 2005-12-28 at 19:58 -0800, Charles Heselton wrote: > > > > [mailto:fedora-list-bounces@xxxxxxxxxx] On Behalf Of Charles Howse > > > > *Most* people answer, if they know. Or > > point if they can. What I've found, is that at least 2 out of 3 > > times, when I go to google someone's problem, the answer is usually > > in the top 10 links found. For people that are particularly active > > on lists, this can be frustrating. > > yes. This is very true. And bear in mind that perhaps as much/as less as > 50% of people in this list actually do take the time to solve the issues > for you. They're not support staff but they do it out of wanting to > help. > > The manner in this the question is asked is also pertinent to getting > some answers. eg: They would have liked for the OP to at least have > researched the question by themselves (no spoon feed) with a min of > google (though of course the sequence/choice of search parameters will > make/break the query) and perhaps some archive searching. (eg: like me, > I have like 2 years worth of List archive which I consult before > shooting an email to the list. That and the fact that I don't have I-net > access at work, (only email ), so I make that clear as well.) > > > That's my 2 cents. > Much of this bashing would be alleviated if Red Hat, a publically held and for-profit company, put some real effort into incorporating a decent search engine for the archives.
