I actually just came across it and it looks promising. Thanks, James For users of Fedora Core releases <fedora-list@xxxxxxxxxx> wrote: > Howdy, > > James Marcinek wrote: > > >Hello Everyone, > > > >I'm looking for an Open Source trouble ticket application and want to know if > >anyone has any recommendations? LAMP or java based will work. I would prefer one > >that is geared up for external customers but I would also be interested in ones > >that are designed an internal organization. Any feedback would be great. > > > >I know this is a fedora list but who better to ask about open source solutions > > > >Thanks, > > > >James > > > > > > > Have a look at, OTRS (Open Ticket Request System) http://otrs.org Pretty > feature rich ;-) > > taharka > > Lexington, Kentucky U.S.A. > > -- > fedora-list mailing list > fedora-list@xxxxxxxxxx > To unsubscribe: http://www.redhat.com/mailman/listinfo/fedora-list >