my FC4 freezes in an unpredictable way

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Dear All,

I just updated from FC3 to FC4 last week. I like FC
very much! But one thing is pretty annoying after the
updation, my FC4 just freezes now and then. My
observation is that, if I don't use keyboard or mouse
longer than 1-2 hours, it freezes probably 60% of all
the times. The screensaver was already disabled. Any
suggestion of how to get rid of it? Thank you very
much!

BTW: After updation, I don't have "snapshot" function
any more, I mean, it doesn't appear on my menu, how
can I get it installed?

Best,
 BB Cao


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