Hi
Perhaps Rahul should change his advice from "please file a bug report" to something like "please check bugzilla to see if anyone else if having the same problem, and if not, file a bug report yourself so that the developers will be aware of the problem and can try to fix it"?
That can work but someone else fill probably find a missing point and ask me to include a tutorial
Very few people can read all the mails in this high traffic list. Developers would just have to stop working on anything else if they try to answer user queries all the time.
I think it's worth mentioning raising bugs because inexperienced users might be under the impression that since this is an "official" fedora list, it's monitored by the developers and they will fix problems raised here, which is of course not the case.
Paul.
regards Rahul