I installed an external modem on my Dell Pc and the the modem was recognized fine; but when I do the network setup, the modem dials the number fine, and then several seconds of silence, and then redials. This cycle repeats as long as you let it, but never connects My isp password and username are correct. Could this be an isp problem, or am I missing something? Chris Langer User Services Librarian Tennessee State University Downtown Campus Nashville TN 37203 615-963-7187 clanger@xxxxxxxxxxx