On Tue, 2004-08-17 at 20:14, Robert P. J. Day wrote: > On Tue, 17 Aug 2004 Andrew_Morgan@xxxxxxxx wrote: > > > -----Original Message----- > > From: fedora-list-bounces@xxxxxxxxxx > > [mailto:fedora-list-bounces@xxxxxxxxxx]On Behalf Of Ow Mun Heng > > Sent: 17 August 2004 10:27 > > To: Fedora-List > > Subject: [OT] Dell D600 + NIC Troubles > ... > > Please help, Dell is giving me a *&^ of a time because I also Run Linux. > > i've had to deal with that nonsense several times over the last few > years. i've been the happy owner of both a 7500 and an 8100 inspiron, I've also been a happy owner of a D600 over the last year. It was to my horror that a multimedia keys problem ended up as More Mottherboard Issues. > but i always dread calling dell for tech support because, inevitably, > the first suggestion is to run the dell-supplied, windows-based > diagnostics. and when i point out that i'm not running windows, but > linux, there is a several second pause, at which point i am > *invariably* told that, well, i have to re-install the windows that > came with the system because we *need* to run those diagnostics. Which is why, my advice is for anyone that has a Dell, to keep a windows Partition or a Independent Windows HD lying around. The support person I talked to even went to say..." We support only Windows in a _Single_ Boot environment" What the &$#@?? I know you don't support Linux, I'm not expecting you to!! I just want my hardware issues resolved! > at > which point, i politely but *firmly* explain that we will be doing no > such thing, and that mr. dell person better listen really carefully to > what i'm trying to say. never fails. Hmm.. Got to try that sometimes. > i'm not convinced that any of the major vendors is taking linux > seriously yet. not dell. I know dell's definately not into it. > and not, despite their massive financial > investment, ibm. exhibit A: today's "globe and mail", with big ibm > ad in business section, selling desktops and laptops, IBM is a different matter. but since they're not shipping Linux with their laptops, not much can be said. I'll like to see how HP performs. I rather not have crappy Company Policy that they need windows to Provide Support. Isn't there some kind of anti-trust issues with this? Where's the freedom? > and prominent > writing "IBM recommends Microsoft Windows XP Professional for > Business." yes, i'm sure they have no choice, it's part of some kind > of arm-twisting microsoft licensing agreement, i suspect. I'm sure you are right -- Ow Mun Heng Fedora GNU/Linux Core 2 on D600 1.4Ghz CPU kernel 2.6.7-2.jul1-interactive Neuromancer 00:02:01 up 17 min, 1 user, load average: 0.40, 0.36, 0.28
