Re: Documentation of services

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On Fri, 2004-08-13 at 01:38 +0100, James Wilkinson wrote:
> Aaron Gaudio wrote:
> > Unfortunately, if you call the init script 'alsactl' and expect to be
> > able to find a man page on the init script by typing 'man alsactl' you
> > will be sorely disappointed.
> I'd better clarify this.
> 
> man alsactl shows what the alsactl command can do, and (by extension)
> what the service might expect it to do. "Description: alsactl is used to
> control advanced settings for the ALSA soundcard drivers" isn't so bad:
> it's a good deal better than just calling the service "alsa"...

It is bad IMO because it is misleading. If I see an initscript called
"alsactl" and run 'man alsactl' and get a valid manpage describing the
usage of the alsactl command, I might get confused and think that is the
usage of alsactl initscript. To think otherwise is to assume I have
knowledge of how initscripts integrate into a Unix system, and once you
assume that, I should have enough knowledge to figure out what the
initscript does (or at least, to figure out how to figure it out)
without having documentation handed to me.


> > Now, aside from the aforementioned system-config-services type of
> > contextual documentation, there could be a 'help' argument in addition
> > to the standard 'start|stop|restart|reload' commands. Now someone needs
> > to only know how to use /sbin/service, which they should already know if
> > they plan on starting or stopping the service from a terminal anyway.
> 
> The big problem is "how do they find the documentation"?
> 
> We really do need a man page for service, which points to other
> documentation. But many people (including me) have got used to
> /etc/init.d/whatever commands.

Agreed. If /sbin/service (and its derivatives) is what folks are
supposed to use to control services from the command line, then there
ought to be a man page for it. In fact, I'll go so far as saying that I
think the initscripts should all fail if you try to run them directly,
because /sbin/service sets up a more secure environment.

> 
> Apart from using Google or reading the shell code, how would *you* go
> about finding information about a service?

It depends on the usage scenario in question. In the context of me
trying to figure out how to set up a particular service, I would expect
documentation to be included in the documentation for the package which
provides the service. In a RH system, that usually means grokking the
stuff in /usr/share/doc/[package] (especially the INSTALL file, if any).
This is because I'm coming from the context of "I've just installed this
package and now I want to find out how to get it up and running". I
believe this is probably the most common usage scenario, btw.

On the other hand, if I happen to be doing some generic administrative
browsing of my services, usually I look to see what the script is doing,
since I can understand bash. If that were not the case, however, I would
expect some basic documentation from whatever tool I'm using to
administer the services. If I'm using system-config-services, I expect
to be able to get some documentation there; probably just a short
description giving me enough info to find out the rest (or even better-
pointing me to the resource necessary to find out the rest; or best- a
help link that sends me right to the resource, whatever its format, in
my help browser). 

If I'm using /sbin/service, then I think being able to do '/sbin/service
[servicename] help' to get the same info as above would be best. I
wouldn't think offhand to try the man or info pages, as I don't tend to
find initscript information in them (on my workstation, autofs was the
only initscript which has a man page; incidentally it's the only
initscript other than clearcase's that I've had to repeatedly edit to
get to work right [though in FC2 it finally appears to work
correctly]). 

-- 
Aaron Gaudio <prothonotar@xxxxxxxxxxxxxxxxxxxx>



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