What i am asking this list is for people to list how they think they best like questions and likewise how to make an answer more appealing. You all see what i am trying to get at, any input and suggestions would be very helpful and appriciated. Also, what where some of the most positive experiences dealing with community support everyone has had? What methods have you found best for dealing with people needing help, but at the same time not doing everything for them?
I offer these two suggestions for consideration:
1. The correct person to answer a newbie question is the one who last asked the question. This accomplishes at least three things: 1. It reinforces the information for the last-asker. 2. It gets the last-asker involved in helping out on the mailing list. 3. It frees up the gurus for more complex questions.
2. If you don't like a question, don't answer it. If you post an angry reply, you are guaranteed to piss off at least two people, you and the person who asked the question. And chances are, you'll piss off a lot more than two people.
Andrew Robinson
