On Wed, 2010-02-03 at 10:33 +0100, Michael Schwendt wrote: > On Tue, 02 Feb 2010 08:35:05 -0600, Aaron wrote: > > > I understand that creating a bugzilla entry is the only way developers > > can hear of a problem. But over and over I file a bugzilla and get no > > response. > > > > On 12/08/09 I filed a bugzilla about a problem that in both Gnome and > > Nautilus executing Places->Network reveals Windows machines on the LAN > > but not fedora machines. This worked correctly on F11 but not on f12. > > > > It has been 2 months , almost, since the bugzilla and I have seen no > > response. It is really frustrating. What is one supposed do? I have go > > real response to this problem from the list either. > > See: > > http://bugz.fedoraproject.org/nautilus > > It may take some time. It may take much more time to see a reply or none. > Some people are overworked and flooded with hundreds of bug reports for > more than one package. Some packages are bug-infested. Sometimes it may > make more sense to also report a problem directly to the current > developers at the Nautilus project. Your posting reminds me of the old Yiddish tale of the couple who came to the Rabbi to settlethewre differences, The husband told his side of the conflict and the Rabbi replied,"You are right". Then the wife told her side of the story and the Rabbi replied,"You are right". The Rabbi's wife piped up and said, "they can't both be right". And the rabbi replied "You are right". Some of the points you are making are correct and some aren't. Your suggestion that I should address my problems with nautilus to the nautilus group is wrong. That is what bugzilla is supposed to do. I can't take the time to learn the location of the developers of all the 1,000 -2,000 programs in a Linux distribution. Bugzilla is supposed to channel my query to the right people. You are correct that the developers are taxed to the limit to handle all the complaints but if no action is taken on each complaint the whole bugzilla system is questionable. This problem was minor but in the past I was the system administrator of a network of 80 Linux computers and a problem with one of the system components failed and its failure was critical for the running of the system. No response was offered to my bugzilla request until we were 2 versions further in the Linux development tree so the repose was useless. Bugzilla can't be used with that kind of response time. And that was my whole point. -- ======================================================================= You can fool all the people all of the time if the advertising is right and the budget is big enough. -- Joseph E. Levine ======================================================================= Aaron Konstam telephone: (210) 656-0355 e-mail: akonstam@xxxxxxxxxxxxx -- users mailing list users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe or change subscription options: https://admin.fedoraproject.org/mailman/listinfo/users Guidelines: http://fedoraproject.org/wiki/Communicate/MailingListGuidelines
