Re: New scanner/printer combo

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On Sat, 2009-10-24 at 11:13 -0400, Tom Horsley wrote:
> On Sat, 24 Oct 2009 09:25:00 -0430
> Patrick O'Callaghan wrote:
> 
> > My HP C5180 works perfectly both for scanning and printing
> 
> Yep, I'm afraid the only choice is HP products and hplip
> (which has support for virtually all the HP all-in-one
> devices, but be sure to check the hplip compatibility
> list or you are bound to get the one that happens to
> not be supported).

[...]

> The other thing that totally astounds me about HP is they
> don't market the linux support. There is no penguin on
> the boxes they come in, no mention of linux on the hp
> product web sites. You'd think they wouldn't mind the
> additional sales they'd get if linux users actually found
> out about their support.

I may have mentioned this when I first got the thing but it bears
repeating. I installed the device on 3 systems:

1) My wife's iMac: printing worked immediately, still haven't bothered
installing scanner software, which MacOS doesn't have OOB.

2) My Linux box: as stated, hplip sorted it out in no time.

3) My daughter's Windows Vista laptop: didn't work. Downloaded updated
software. Didn't work. Contacted HP Support. Didn't work. Contacted HP
Support again (repeat 3 or 4 times over about a week). After several
downloads, burning CDs and general fraking around, got the printer to
work most of the time. Gave up on the scanner.

Of course the only system mentioned on the box is Windows ...

poc

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