Re: USB external hard drive disconnecting

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Reid Rivenburgh wrote:
On Feb 5, 2008 10:53 AM, Rick Stevens <rstevens@xxxxxxxxxxxx> wrote:
If it's plugged into a USB hub, check that as well.

I'm impressed how much info I forgot to include.  It's just plugged
directly into the computer.  I've even tried front and rear ports,
just in case.

So far, plugging directly into the UPS instead of the computer had no
effect.  I'm trying a different USB cable now, and so far so good.
It's only been a few minutes, but in the past it's failed in a minute
or so....

Thanks everyone for the feedback!

Reid

Let us know if the cable was the problem.

Do not worry about the things you didn't think to include in your original message. When you are not sure how to troubleshoot the problem, it is hard to know what information is needed.

One advantage to lists like this one is that you get more people looking at the problem, and one person's question can give a hint to someone else about where to look for the problem. Troubleshooting is often a team effort.

Mikkel
--

  Do not meddle in the affairs of dragons,
for thou art crunchy and taste good with Ketchup!

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