On Thu, 2008-01-03 at 19:18 -0800, Leslie Satenstein wrote: > I have been in IT for 40 years, and in that time I learned a lesson or > two. <snip most excellent observations and advice> I don't actually buy into this, but it an interesting take on communications with really bright people: http://www.mit.edu/~jcb/tact.html Again, I don't think there is any excuse for not at least starting out being nice - I believe in the whole "do unto others as you'd have them do unto you" thing. But it is an interesting point of view. Thomas