Manuel Arostegui Ramirez wrote:
El Lunes, 11 de Junio de 2007 20:52, Les escribió:
Hi, everyone,
I remember the welcome message from older bulletin boards, which gave
you some info about the board and its uses/customs/guidelines. It seems
to me that we could do new posters a favor by sending them such a
message when they join the list. The subject line should be something
like Getting the most out of fedora-list.
Text something like:
Basics:
This list is meant to help you get the best from your fedora
installation. People here will help you find and fix problems, guide
you to best practices, and generally share their knowledge with you. In
return you should contribute what you learn. As you become comfortable
with fedora, it is desirable to add to the information used to improve
and maintain the system through bugzilla (this should be a link to a
document describing how to setup bugzilla and how to report bugs).
When you have a problem with fedora here is a simple process to help
you find the problem:
1. What were you doing? The program you started, the action you were
taking (as best
you can remember it), and what happened.
2. Record the error message(s) that you get on screen.
3. Look in the log files (list here)
4. Search the mailing list (link here) for the error message. If it
is found, read that thread. Search the mailing list for the program you
were running and the last action you did. Read that thread.
5. Search the mailing list for the errors from the log files and read
those threads.
6. If this doesn't help, post a message to the group with the subject
line:
programname errormessage problemtitle
In the message put the brief description of what you were doing,
what logs you have read and any error messages. Describe any steps you
took from the mailing list and mention that you read several threads by
thread subject. This will help the list and you by reducing the search
time for your problem.
7. Do exactly what you are told by the list members and email them the
results.
8. When the problem is fixed post a final message with "solved"
appended to the subject and in the message describe the step that solved
the issue.
This will help you and the list immensely. We want you to be a happy
and productive member of our community.
Regards,
The Fedora list
(address here)
(unsubscribe link here)
What do you all think?
Regards,
Les H
I totally agree, but I wonder who's gonna read all that stuff.
I hope that will not turn to be like all the "license" no one reads when
installing a new program just accept it
I think it is a good idea - perhaps it should be part of the
once-a-month list membership email that goes out as well. Les if you
have a wiki account, you could begin construction of a wiki page - this
lets other contributors provide their input easily.
We would need to simplify: I reckon some people see more than 2 steps
and abort mission...
One thing I wonder is: how do I search the list ?
If you keep list email you can do it in your email package, but
otherwise gmane.org is one of the better ways to search the list: the
redhat list search is kin' o' crap. One of the fedoraX web sites does
have a forum structure connected up to lists, yet I like the proper
threading structure that is shown by thunderbird or gmane.
Perhaps there would be some call for a fedora-beginners-list or
fedora-advanced-list or fedora-third-party {ie 3d drivers, programs with
non-free licences etc}. This might be a little confusing at first -
which list should I join, but may help to reduce the traffic in any one
list to reasonable levels.
A requirement might be to provide a smolt hardware id {, and maybe a
list of installed packages from outside fedora repos }?
DaveT.
