On 2007-05-17, 16:31 GMT, M. Fioretti wrote: > However, I am not sure you and I are talking about the same > scenario. Your explanations are clear and a real time saver for > somebody who already is a competent Linux user. My initial > comment was written with the real newbie in mind. > > [...] > > These instructions and their purpose are very clear to me, but > for a real newbie they are absolutely obscure gibberish. I think we have to admit, that just there will be bigger and bigger share of users of Linux who are absolutely unable to file a proper bug report. Certainly we should make our tools as idiot-proof as possible (I am not sure for example whether bug-buddy combined with some serious data-mining wouldn't help), and certainly bugzilla.redhat.com is probably on the lower level of usability as far as bugzillas go (both bugzilla.gnome.org and bugs.kde.org are IMHO much better; and I am saying it as a bugmaster for the desktop team, so I little bit know what I am talking about). However, the sad fact of life is that there are limits how far we could go. Oh well. Best, Matej
