On Thu, 2007-05-10 at 18:41 +0100, Anne Wilson wrote: > On Thursday 10 May 2007, Jack Byers wrote: > > Jack Byers byersj@xxxxxxxxxxx > > > > > > On Wed, 2007-05-09 at 20:45 +0100, Anne Wilson wrote: > > > > > I sent a large print job to my file/print server, but unfortunately I > > > > > >had > > > > > > > > a paper jam after page 1. Since then I have not been able to print > > > > > anything to that printer. The localhost:631 interface shows the > > > > > >printer > > > > > > > > as stopped, but I am not allowed to re-start it, despite the fact > > > > > that > > > > > >I > > > > > > > > entered root's password. > > > > > > > > > > Is there any way out of this, or will I have to remove the printer > > > > > and re-install it? > > > > try > > > > # /sbin/service cups restart > > > That was the first thing I tried, Jack. In fact, cups is working fine, as I > can print to the other printers. > > Usually, in the past, I have managed to restart a printer using the > localhost:631 interface. Once, long ago, I had a situation very much like > the current one, and the only way I could resolve it was to remove that > printer and re-install. I had hoped that either my understanding had > improved since then or the available tools were better - or both. It seems > not. > Well I guess I would support removing and re-installing the printer. There is something wrong with its configuration. -- Aaron Konstam tel: (210) 656-0355 akonstam@xxxxxxxxxxxxx
