Re: HP Officejet 6210 and HPLIP Problems (Almost Solved)

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Charlie McVeigh wrote:
On Mon, 2006-06-12 at 16:46 -0400, Charlie McVeigh wrote:
Using FC4 my Officejet 6210 worked perfectly - however since my upgrade
to FC5 I am not able to scan or fax using my Officejet all-in-one.

When I run the command "hp-toolbox" the HP control panel starts up and I
get an error message indicating "That no HP installed devices found. To
install a device use the CUPS web interface. (http://localhost:631)"
The problem is that I have already installed the printer using CUPS and
I can print without any problems.  When I run "xsane" the program exits
indicating that It can't find any devices.

Does anyone on the list have any thoughts on how to troubleshoot the
problem.  The documentation found at http://hplip.sourceforge.net/ is of
marginal help.  Am I experiencing some sort of SELinux problem?

Thanks in advance for any help.

Charlie



Upon further research it turns out that this was an SELinux problem with
FC5.

I noticed some SELinux error messages in my security log so I disabled
SELinux.  At that point I was able to run "hp-makeuri xxx:yyy"  where
xxx:yyy is the USB bus id and device id of my Officejet.  I then deleted
and re-installed the printer using "/usr/bin/printconf-gui"  Everything
(printing/scanning/faxing) works as advertised now.

When I re-enable SELinux,  the "hp-toolbox" command no longer can find
the Officejet and I can't print/fax/scan.  If I disable SELinux then
everything starts working again.  So I am now stuck running without
SELinux enabled.

Any thoughts on how how to fix this particular SELinux issue?

Run with SELinux in "permissive" mode. This will log SELinux denials but not actually deny most things. Things that break with SELinux in enforcing mode should still work.

Then look in /var/log/messages (or, if you're running auditd, /var/log/audit/audit.log), for lines containing "type=AVC" and post back what you find.

Paul.


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