On Mon, 2006-06-19 at 10:54 -0400, Phil top-posted: > yes but I am accepting mail from the /var/spool/mail/user folder for a > ticketing system, so with procmail can I filter it before it gets put > into the folder? Not sure I understand how procmail works I thought it > was a mailing list manager...? No, it's a general-purpose mail filtering and delivery application. Sendmail uses it for local mail delivery by default on Fedora, and it can also be used to deliver mail by fetchmail if you like. What does your fetchmail currently do with the mail you use it with? Paul.