I WAS TOLD BY A RED HAT EMPLOYEE TO SWITCH! NOW THEY REFUSE TO REFUND MY MONEY. GET IT NOW? OR DO YOU STILL THINK I'M AN IDIOT? On Tue, 2006-06-13 at 21:23 -0700, Lonni J Friedman wrote: > On 6/13/06, Kurt Hansen <khansen@xxxxxxxxxxxxxx> wrote: > > Lonni J Friedman wrote: > > > > > On 6/13/06, Timothy Payne <tim@xxxxxxxxx> wrote: > > > > > >> Upgrade as in better version. > > >> > > >> I called, no reply. - 5 working days. > > >> > > >> I emailed, no reply. - 5 working days. > > >> > > >> I call to ask for my money back, they blew me off. > > >> > > >> Any more questions? > > > > > > > > > Sure, is all of your hardware listed in the RHEL hardware > > > compatibility list on RH's website? > > > > If not, Red Hat should refund him the $179 and apologize for not being > > more clear. > > huh? RH should refund his money because he didn't bother to verify > that his hardware was supported? > > > > > Don't blame the customer here. He expected to get more because he paid > > more. A very common and valid assumption; heck, most of capitalism is > > based on that basic assumpiton. Yes, it is actually a "downgrade" in a > > technical sense, but Red Hat should explain that and refund the $179. > > Contrary to the popular mantra of those with oversized feelings of > self-entitlement, the customer is not always right. Redhat posts a > HCL for a reason. > > > > > This happens because the marketing of FC is unclear about what it really > > is. It's the old rawhide. It's beta software. The initial marketing of > > FC did not make that clear; it took me until FC4 to realize that, and > > I've been using RH since 5.X and FC from FC1. > > Again, huh? Its quite clear what FC is and what RHEL is if you read > its website. Only someone who hasn't paid any attention or done any > research whatsoever on the products they are purchasing wouldn't be > able to figure this out. Just because you made the same mistakes as > the OP doesn't justify either of you. > > > -- > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > L. Friedman netllama@xxxxxxxxx > LlamaLand http://netllama.linux-sxs.org >
