On Mon, 2006-05-08 at 16:32 -0500, Les Mikesell wrote: > On Mon, 2006-05-08 at 16:13, Rahul Sundaram wrote: > > > > But then you'll only see a few people who are either fanatics > > > about some issue or just don't understand the right approach. > > > > Not sure what you trying to say here. Are you implying that people who > > use bugzilla are fanatics? The people who understand the right approach > > can very well use bugzilla to convey developers that information. > > I'm saying you aren't going to get a cross section of users > and actual experiences there - and I don't think anyone wants > them there. We arent talking about getting recording user experiences in general. We are talking about filing bugs and if users are unwilling to report those bugs into a bug tracking system meant for that purpose, then they are unlikely to reach the relevant developers. Using bug tracking systems to record and track bugs isnt specific to Fedora and is a proven methodology that works throughout all the mature software projects. > > > Mailing lists are completely inefficient to track bugs compared to bug > > tracking systems. Pretty much every major open source project has > > bugzilla or some other bug tracking system for the very same reason. > > But these things aren't exactly bugs although they have a cumulative > effect that adds up to TCO. I If they arent bugs, then thats a unrelated discussion. You can start a new thread on TCO claims and I would promptly opt out of that ;-). Rahul
