On Fri, 2006-04-21 at 15:16 +0100, Anne Wilson wrote: > On Friday 21 April 2006 15:00, Christopher A. Williams wrote: > > > > I have one to avoid: The new Linksys WRT54GX4 (SRX400) router. I got one > > a couple of months ago. Let's just say that after: > > > Also avoid any Acer model. > > > * Several calls and chat sessions with "New Dehli" style technical > > support > > Ditto, plus two returns to Acer. 'Tech support' is a joke. > <tongueincheek> What!! You don't think that "english as a second language" speaking persons who can follow a script qualify as tech support? Shame on you for not having sympathy for those poor wretches who only receive pennies per hour compared to our US employees who receive $ per hour. They have to earn a living, and our poor companies cannot afford to pay local wages for persons who use english as a native language. Your $ are spent propping up 2 entities and it does not matter if you, the customer who pays everyones salaries, are inconvenienced. Have a little bit of understanding here. :-)) </tongueincheek> In reality I understand completely and I try to vote with my $ for those who provide worthwhile tech support with no language or knowledge barrier. Jeff
