I use FC 3 with sendmail and squarail webmail as my mail server for my company for a couple of years without any problem but since two months ago , my mail users included me could not receive the email from hotmail if they have some attachments. We can receive all mail from gmail , yahoo ...etc with attachments but not from hotmail. We can deliver and get to text mail from hotmail too . When I asked hotmail support ,they suggested me to look at the server whether any filtration or not. but I have no idea what happen to my server and where should I look for.
As I know nothing is set just on squarail webmail I set the spamcop via them menu of my squarail mail but I disable it already. Anybody know what's wrong with my server? Thanks.
--------------------- here is the answer from hotmail support -------------
Dear Amrit,
Thank you for writing back to MSN Hotmail Technical Support.
I apologize for the delayed response. Recently, we received an extremely high volume of e-mail messages and are working diligently to catch up.
My name is Val and I understand that you are having an issue receiving messages from MSN Hotmail accounts using your company's e-mail address.
Amrit, I know how important it is for you to have this issue resolved. Please accept our deepest apology for the inconvenience this has caused you.
I have checked the bounce message that you have provided and based on the code that was included in the message, the messages were successfully sent from the MSN Hotmail server. It seems that your company's Web server is having issues receiving messages from MSN Hotmail.
In this regard, please contact your e-mail administrator regarding this issue. They might be having issues or implementing restrictions in receiving messages from Web-based e-mail services such as MSN Hotmail.
You are a valuable customer to MSN and we are glad to give you consistent and effective service.
Thank you for using MSN Hotmail.
Thank you for writing back to MSN Hotmail Technical Support.
I apologize for the delayed response. Recently, we received an extremely high volume of e-mail messages and are working diligently to catch up.
My name is Val and I understand that you are having an issue receiving messages from MSN Hotmail accounts using your company's e-mail address.
Amrit, I know how important it is for you to have this issue resolved. Please accept our deepest apology for the inconvenience this has caused you.
I have checked the bounce message that you have provided and based on the code that was included in the message, the messages were successfully sent from the MSN Hotmail server. It seems that your company's Web server is having issues receiving messages from MSN Hotmail.
In this regard, please contact your e-mail administrator regarding this issue. They might be having issues or implementing restrictions in receiving messages from Web-based e-mail services such as MSN Hotmail.
You are a valuable customer to MSN and we are glad to give you consistent and effective service.
Thank you for using MSN Hotmail.
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Amrit Angsusingh
Thailand
Amrit Angsusingh
Thailand
