Mikkel L. Ellertson wrote: > James Wilkinson wrote: >> David Boles wrote: >> >>> Heads up fedora users. People are leaving Mandriva more and more. You will see >>> more of these kinds of questions. >> >> I'd be interested to hear why you think this. >> >> James. > > I can give you a couple of hints... > > 1.) The user support mailing lists keep unsubscribing people. It > took 2 months before they would even admit that there might be a > problem and look into it. (They kept trying to blame the users.) > It wasn't until the problems started showing up on the Cooker > list that anything was done... > > 2.) Problems with accessing the club web site. > > 3.) Changes in release model. (Somewhat like what Redhat did when > it started Fedora - no more numbered release.) > > 4.) Management unable or unwilling to address user's concerns. > Asking for help with club membership, or getting paid support is a > problem. It is not unusual for emails to go unanswered. > > There are other reasons, but basicly a lot of users have decided > that managment could care less about individual users. If you are > not going to spend a couple thousand a year, they just ignore you. > > Mikkel Hello Mikkel, You said that much better than I could. Did you know that Tom left, Monday I think it was, and that Anne will be leaving just as soon as she gets her server problem sorted out? There are more. And some 'thinking about it' for just the reasons that you wrote. -- David
