Here's what I did: Added this to the <!-- Palm --> section in /usr/share/gnome-pilot/devices.xml: <!-- Treo 650 --> <device vendor_id="0830" product_id="0061" /> Created /etc/udev/rules.d/10-visor.rules which looks like this (should all be one line): BUS="usb", SYSFS{product}="Palm Handheld*", KERNEL="ttyUSB[13579]", SYMLINK="pilot", MODE="666" Then I went into Evolution's Tool/Pilot Settings and set up my Palm. After that it works about every other time. Not really sure why it is so finicky. Thomas