Re: Earthlink not helping.

Lokrin wrote:

Sorry if this isn't an appropriate topic but I'm at a loss. Earthlink refuses to help.

Ok, I've been running redhat/fedora on my home computer for about two years now. I've had service with Earthlink for over five years. A couple of months ago I went into the hospital for a partial foot amputation. I wasn't able to pay my ISP so they deactivated my account but kept it on their servers. I was able to pay them a couple of weeks ago. They reactivated the service. Now I can log into the ISP and it accepts the name/password fine and I stay on line. However, email and browser can't find any servers. Everything is the same as before. In fact I am currently using a Seanet account on the very same computer right now and have been for three weeks.

Earthlink support on the phone refuses to even look into the problem because I run Linux. Everythingon my end is ok, I believe, but they won't even bother to check their end. On-line support is as bad. I need to click on operating system and once I click on Unix-Linux-Other I get a pop-up saying that they can not give me help.

I'm hoping that someone here that uses Earthlink can go over the settings with me. I'm on dial up 56k on the only phone line I have. I'm running FC2 and KDE and using Thunderbird and Firefox. I've everything set up using SYSTEM SETINGS > NETWORK. The modem should be configured ok, since it works with Seanet. And everything in the Earthlink section (ppp1 or ppp0. I'm using ppp2 for Seanet) looks ok But I'd like to double check.

Or does anyone else have some helpful info? I don't really want to get rid of Earthlink, but I'm not going to pay when I get no real access.

If this is a bad place for this, does anyone know of another list or forum I can try?

Thanks

Lokrin