On Thu, Jul 14, 2005 at 06:48:16PM -0700, Lokrin wrote:
Sorry if this isn't an appropriate topic but I'm at a loss. Earthlink
refuses to help.
Ok, I've been running redhat/fedora on my home computer for about two
years now. I've had service with Earthlink for over five years. A
couple of months ago I went into the hospital for a partial foot
amputation. I wasn't able to pay my ISP so they deactivated my account
but kept it on their servers.
I was able to pay them a couple of weeks ago. They reactivated the
service. Now I can log into the ISP and it accepts the name/password
fine and I stay on line. However, email and browser can't find any
servers. Everything is the same as before. In fact I am currently
using a Seanet account on the very same computer right now and have been
for three weeks.
Sounds like possibly name resolution (DNS) isn't working. You've got
a dyanmic IP, I assume, which would be assigned automatically whenever
you connect. At the same time earthlink should also be giving your
system the address of a nameserver to use. It sounds like perhaps
they aren't, or perhaps it's incorrect or the server it refers to
isn't working.
I'm not at a fedora box right now, but the one I"m using (Taolinux),
in the config screen where you tell it to automatically obtain IP
address, also has a checkbox you must check if you want it to
automtically obtain the DNS server address. You may wish to look
thru your PPP connection's configurations to make sure all these
things are enabled.
Earthlink support on the phone refuses to even look into the problem
because I run Linux. Everythingon my end is ok, I believe, but they
won't even bother to check their end. On-line support is as bad. I
need to click on operating system and once I click on Unix-Linux-Other I
get a pop-up saying that they can not give me help.
I'm hoping that someone here that uses Earthlink can go over the
settings with me. I'm on dial up 56k on the only phone line I have.
I'm running FC2 and KDE and using Thunderbird and Firefox. I've
everything set up using SYSTEM SETINGS > NETWORK. The modem should be
configured ok, since it works with Seanet. And everything in the
Earthlink section (ppp1 or ppp0. I'm using ppp2 for Seanet) looks ok
But I'd like to double check.
Or does anyone else have some helpful info? I don't really want to get
rid of Earthlink, but I'm not going to pay when I get no real access.
If this is a bad place for this, does anyone know of another list or
forum I can try?
Thanks
Lokrin
I have both automatically obtain IP address and DNS server checked...