RE: FC 2/3 Backup

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> > >
> > > On Tue, May 17, 2005 at 11:18:35AM -0400, Tim Holmes wrote:
> > > > Good Morning Everyone:
> > > >
> > > > I have just found out that it is not possible to back up our
fedora
> > > > servers using our current backup solution (veritas 10 for
windows) -
> > > > the remote agent will not work on Fedora.  So I am at the point
of
> [snip]
> > > Have you contacted Veritas & if so, was their response useful?
> 
> Tim, this is the most important thing anyone has said yet. Veritas
> supports Linux backup (we back up Debian and RH9 servers with Veritas,
> and the agent is distro-agnostic). They will help you get this
> installed if you call them. Since you note that you're new to Linux,
> this is probably your best source of help.

 

[Tim Holmes wrote] 
Hi Matt:

Unfortunatly, I got the information from veritas:  I was on their direct
assistance website working live with a tech, and when I asked him about
a problem that I was having with the linux agent, I got a rather curt
response that the agent only supports RHEL ES 3 and AS 3 and 4, and then
a request to please exit direct assistance.  

>From this exchange I am left to assume that they have no interest in
helping me solve this problem.  Is there another route that I should be
taking instead of the direct assistance route?

TIM




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