On Mon, 2005-02-14 at 12:48 +0100, Felipe Alfaro Solana wrote: > > I have an issue working for a friend now where MS support is needed. > > My friend entered "DLL Purgatory" because of a defect in a version of > > MSVCRT.DLL, used by just about everything on the system. The > > Knowledge Base article which discloses the defect announces a hotfix > > for the problem. But to get the hotfix, one must place a toll call to > > Microsoft and pay the charge for a service call to obtain the fix. > > This is the kind of "assurance" Microsoft does offer to customers: pay > us for our faulty software. And they feel proud about it when they say > Linux offers no protection or assurance. Ouch. No. You are comparing apples and oranges. Fedora doesn't offer such protection and assurance. You'd have to buy a "commercial Linux distro" and pay somebody for such assurance. Ralf