OK Rich, thanks for your info - I will remember to do what you suggest in future - You may have already helped me fix the issue Thanks Rick On Wed, 2004-12-22 at 16:25 -0800, Rich Burroughs wrote: > Rick Raetz wrote: > > Whatever the read me describes to particular install instructions! > > Hey, Rick, when someone asks a question like that, they are doing it to > try to help you better. Sometimes when someone sends a question to the > list, what they mean is very clear to them, but it may not be clear to > someone else who has not been involved with the issue and is just > reading one email. > > If someone asks you for specific information related to the problem, > it's best to provide them the details they ask for. That gives you the > best shot at getting your question answered. Rather than saying, > "whatever the read me describes," you could state the specific steps in > it that you're doing when you run into the problem. > > > Rich > >