Re: Firstboot problem

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On Fri, 2004-07-23 at 16:44, Scot L. Harris wrote:
> On Fri, 2004-07-23 at 10:17, Chadley Wilson wrote:
> 
> > I manufacture PCs and I normally reset firstboot to start for when the
> > client switches it on for the firstime. There 1000s of PCs.
> 
> > ext3, Yes but when you power off (i.e hit reset or have a power failure,
> > or like fc1 hit the power switch the PC switches off without going
> > through the shutdown sequence, normally referred to as shutting down
> > uncleanly).
> > With ext3 the a fsck will prompt you to run a disk check where you can
> > press Y or wait n seconds. 
> > Now whether you do press Y or not it switches to console 1 (ctrl-alt-f1)
> > and doesn't switch back to GUI (ctrl-alt-f8).
> > at this point the boot process will carry on on console 8 but you are
> > looking at console 1, which stop at enable swap space. At this point
> > 1000 users (who have all powered off there machines instead of clicking
> > next ) phone us for support because they don't know that they must press
> > ctrl-alt-f8. 
> >  
> 
> > 
> > But I do need a fix, otherwise firstboot will have to be thrown out.
> > Sorry, It is creating to much stress on my production line. 
> > Its not serious when its one machine, But it is very serious when it is
> > 1000 machines.
> > 
> > So any one have a trick for me before I toss this one (firstboot) out
> > the window, until they make a better one :-| ?
> 
> Now I understand!  Short term why not print a single page document in
> large type with the procedure you want them to use and tape it to the
> monitor or system when you ship it?  
Already Done
> Tell them how to switch to console
> 8.  (I thought it was on console 7 but I am probably wrong).
> 
So did I ;-}

> Not a spectacular technical fix but could significantly reduce the calls
> you get on this problem.  
> 
> I also find it very interesting that you are shipping that many linux
> based systems.  Good job!
> 
Thanks 

> Also a little surprised that people ordering linux based systems would
> not be a little more tech savvy.
> 
Its not the people ordering :-> Its the new way that the Cellphone
companies get people to by their phones.
Any nice chatting, Have a good one
> -- 
> Scot L. Harris
> webid@xxxxxxxxxx
> 
> Drive defensively.  Buy a tank. 
-- 
--
******************************************************************
Chadley Wilson
Soon 2 B RHCE
Linux Rocks
Welcome to my world.
Enjoy the adventures of Linux 
***************************************************
Linux is easy, lazy people criticise, curse and fail.



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