redhat wrote:
Anybody out there familiar with some helpdesk software? I found some called "teacup" that runs as a cgi and used Postgres but I wanted to see if I could find something that was PHP/MySQL based. Any ideas out there? thanks, DF
I use Support Services Manager from http://scripts.sheddtech.com/ssm/ It's a PHP/MySQL based ticketing system, that also has a knowledge base.
You should also check out http://php.resourceindex.com/Complete_Scripts/Customer_Support/
They've got tons!
