On Fri, 04 Jun 2010 19:28:20 +0100, Jerry Feldman <gaf@xxxxxxx> wrote: > On 06/03/2010 11:11 PM, Máirín Duffy wrote: >> How do we fix this? >> - moderation? >> - a code of conduct? >> - ? >> >> I've found some of the behavior of a few on this list to be quite >> embarrassing. To me, it seems an alien island in the middle of the >> Fedora community that I know to be a genuinely warm, friendly, and >> welcoming place. >> >> Do we want new users to witness this kind of behavior? They are directed >> towards this list right now via a number of different pointers. My team >> is planning to redesign the Fedora website for Fedora 14, and I'm not >> sure we can in good conscience continue to point new users to this list >> [1]. >> >> Does anyone have any ideas on how to improve this situation? We've had a >> small few but notable trolls in the past 6 years on the Fedora >> art/design lists, and the one solution that seemed to work best was >> placing badly-behaving folks on moderation for a few weeks. I don't know >> if that would be the appropriate solution here, though. For example, do >> we have anyone willing to take on the responsibility of moderating? >> > I think that we should welcome new users, and at the same time, rather > than chastising them because they top post or hijack threads, send them > an email offline politely mentioning their break of protocol. Maybe we > should email them a small subset of the FAQs. We want people to join the > Fedora community not be driven from it. We should always remember my > 80-20 rule that 20% of everyone is a jerk. There are going to be jerks > on every list, and there are going to be good citizens who occasionally > behave as a jerk. The bottom line is that many come to this list for > help, and we have a great community of people who are able to give good > technical help. > One problem with the off-list email, who sends it? This was tried on a list I was on years ago and resulted in everybody sending an email to the miscreant. I think just politely pointing out the misdeed and then answering the query is the best way. -- Steve -- users mailing list users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe or change subscription options: https://admin.fedoraproject.org/mailman/listinfo/users Guidelines: http://fedoraproject.org/wiki/Mailing_list_guidelines
