NTFS recovery

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We are trying to recovery data from a garbled Windows PC.
When we mount a NTFS partition we get this message:

mount  -v -t ntfs /dev/sdb1 /home/antonio/rocco
Incomplete multi sector transfer detected in $MFT.
Failed to load $MFT: Input/output error
Failed to mount '/dev/sdb1': Input/output error
NTFS is either inconsistent, or you have hardware faults, or you have a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows TWICE. The usage of the /f parameter is very
important! If you have SoftRAID/FakeRAID then first you must activate
it and mount a different device under the /dev/mapper/ directory, (e.g.
/dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
for the details.

For some reason we cannot run chkdsk /f in Windows...

Any tool to try in order to recover data??? Tnx for any advice.I

-- 
Antonio Montagnani
Skype : antoniomontag

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